Volunteer Counsellor/Student Placement Counsellor

Contact Us Now

Freephone helpline for women
24h Telephone support

0808 802 5555

Freephone helpline
for Children & Young People

0808 801 0422

Purpose of Role

Fife Women’s Aid provide a high quality support services to women, children and young people who have experienced domestic abuse. The purpose of this voluntary post is to provide counselling services to women who have experienced domestic abuse.


Terms and Conditions of Role

Volunteer position.

Days and hours of work will be negotiated according to service and client needs. There may be a need for some evening work.

The main base for the role is Fife Women’s Aid offices in Glenrothes. There is a requirement to provide counselling in other locations in the Fife area.

The volunteer/student position will be offered subject to satisfactory interview, references and PVG Scheme membership check.

Travel expenses up to a maximum of £10 per week can be reimbursed on submission of FWA expenses claim form.


Qualified to Diploma Level or above; or for student volunteer counsellors undertaking a recognised accredited counselling course.

Willingness to undertake additional training and continuing professional development as required.

A PVG Scheme Membership Check will be carried out for this role.

Major Tasks and Responsibilities

  1. Provide direct 1-1 counselling services for women who have experienced domestic abuse
  2. Take part in group work counselling sessions and drop-in counselling service
  3. Maintain all client case work notes, administration, data and statistical collection requirements for client case load.
  4. Take part in group or individual supervision sessions with other counselling staff at Fife Women’s Aid

Tasks of Role

Counselling Service Provision

1.1 – Carry out 1-1 person centred counselling sessions with women
1.2 – Undertake referral assessment appointments with clients to full explain the counselling process and assist clients to assess if counselling is appropriate for them.
1.3 – Undertake regular client-counsellor review sessions throughout the counselling relationship
1.4 – Be responsible for all referral information, case-note recording and administration for own client case load.
1.5 – Carry out monitoring, evaluation and data collection as required by Fife Women’s Aid for own client case load.
1.6 – Gather statistics and monitoring information in line with service requirements
1.7 – Take part in drop-in service, group work sessions and outreach counselling services as required
1.8 – Take part in review, development and maintenance of service practices in line with British Association of Counselling and Psychotherapy guidelines.
1.9 – Maintain the recording and storage of all confidential information pertaining to counselling clients.
1.10 – Organise and take part in external supervision sessions at levels in accordance with the standards set out in COSCA and BACP.
1.11 – Provide information on the counselling service and other support options available from Fife Women’s Aid – by telephone and in person
1.12 – Take part in relevant preventative, educational and multi-agency work through attendance at meetings and provision of workshops, information sessions and training.
1.13 – Assist in the advertising and promotion of the Counselling Service
1.14 – Work collaboratively with all services of Fife Women’s Aid and Scottish Women’s Aid
1.15 – Participate in staff and team meetings
1.16 – Undertake regular supervision and project review meetings with Counsellors/Team Seniors/Fife Women’s Aid Managers

Other Duties

2.1 – Self service – appointment organisation, filing, photocopying and IT
2.2 – Liaise with, support and assist all Fife Women’s Aid workers to ensure the smooth running of the service
2.3 – Such other duties as may be from time to time required