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Counselling Service

We offer you a safe space to talk with trained counsellors about your experiences and feelings.

Our service offers you….

  • Free one to one sessions weekly
  • Confidential private space
  • A choice of locations

 

Counselling can help you to explore your feelings and experiences and support you through your process of recovery. You might currently be in an abusive relationship; you may be thinking of leaving one, or have already left. Whatever stage you are at, counselling can help.


To find out if counselling is for you…

Your first session will be an opportunity to explore your concerns and decide of this is the right service for you.  From here you can decide the way forward.

Counselling can help with:

  • Anxiety
  • Depression
  • Sexual, emotional and physical abuse
  • Relationship difficulties
  • Parenting problems
  • Loss and grieving
  • Self-harm
  • Difficulties with sleep

 

 “I’ve got the ability to be content with myself and my life.  The quality of life I have is so much better. I don’t feel like a victim anymore.  I will never, ever be back to where I’ve been.  Life is so much better now.” 

If you think you are ready and may benefit from counselling you can contact out Support Line on 0808 802 5555. Our service is free for women 16+ who have experienced or been affected by Domestic Abuse in Fife.

Our Complaints Policy is available on request.  All formal complaints must be made in writing to the Manager of FWA, and marked Private and Confidential. All formal complaints will be acknowledged in writing within 3 working days.  Fife Women's Aid where practicable will respond to the complainer following an investigation of the complaint within 15 working days of the complaint being received.  If the complaint is not resolved to the satisfaction of the complainer, he/she may appeal in writing to the Manager of FWA.  The person dealing with the appeal will notify the complainer of her decision within 28 days of receipt of the appeal. 

Where a complaint relates to the Fife Women's Aid counselling service and the  Complaints policy has been exhausted, complainants can submit a complaint to COSCA (Confederation of Scottish Counselling Agencies). The complaint should be made in writing using the procedures laid down in the COSCA Complaints Procedure, which is available on the COSCA website. When it is not possible for the complainant to submit the complaint in writing, COSCA offers assistance for the complaint to be made.

At the conclusion of any complaint concerning the Fife Women's Aid counselling service, a report will be submitted to COSCA using the procedure provided for on the COSCA website.

For more information please read our Counselling Leaflet here


Fife Women's Aid are members of COSCA

COSCA

CONTACT US

Suite 1, First Floor, Saltire House, Pentland Park,
Glenrothes, Fife. KY6 2AL
email: info@fifewomensaid.org.uk
Telephone Support: 0808 802 5555
Business: 01383 732289

 Helpline Freephone Range 2

Fife Women’s Aid is a charitable company limited by guarantee Co. No. SC316350
Registered Office: Suite 1, First Floor, Saltire House, Pentland Park, Glenrothes, Fife. KY6 2AL
Registered Scottish Charity SC011689